Last Updated: 14 September 2026
CashDuniya is committed to providing users with a transparent and accessible process for raising complaints, concerns or disputes relating to our services, campaigns, cashback tracking and payments.
Users may contact us regarding matters including:
Users should send their complaint to our support email with sufficient information to help us identify and investigate the issue.
After receiving a complaint, CashDuniya may review the available transaction, tracking and campaign information and may request additional details from the user where necessary.
Some campaign activities are controlled or verified by third-party advertisers, affiliate networks or service providers. Where the issue depends on information held by such a third party, CashDuniya may need to obtain confirmation from the relevant partner before providing a final response.
Where a complaint is found to be valid, CashDuniya will take reasonable steps to resolve the issue in accordance with the applicable campaign terms and available information.
CashDuniya reserves the right to investigate suspicious claims and may decline claims that involve false information, manipulation, duplicate transactions or other abuse of the platform.
Privacy-related complaints may also be submitted through contact@cashduniya.com.
For any grievance or complaint, please contact our support team:
CashDuniya Support
Email: contact@cashduniya.com